Bridging European Innovation & US Operations

I help EU-based firms navigate the most absurdly complex parts of the US healthcare market and ensure smooth communication with American firms.

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About Me

I am a consultant specializing in US-NL international operations and communication. My job is to make sure your transition into the US market is seamless, culturally accurate, and structurally sound.

My ability to fix complex operational issues comes from working directly at the intersection of international messaging and high-stakes healthcare. I started my career handling communications at Userwerk. From there, I transitioned into healthcare, serving as a Pharmacy Operations Manager at Walgreens before taking a specialized role at Oregon Health & Science University (OHSU). At OHSU, I handled the daily, on-the-ground realities of the US healthcare system. I know exactly what the market looks like from the inside out.

As a healthcare worker at heart, my professional philosophy is rooted in peace, justice, and accessibility. I only partner with companies that are actively working to better the lives of others.

In return, I give my clients zero-BS communication and transparent, constructive honesty. I will never sugarcoat a problem. If a strategy, an operational plan, or a piece of copy isn't going to work in the US, I will tell you exactly why, and help you fix it.

Operations

Specialized in high-friction US healthcare logistics and interpersonal comunication.

Strategy

Calm, direct, and brutally honest consulting.

Core Services

Navigating The Logic Trap

European biotech companies often assume the US healthcare system functions logically. It doesn’t. I help firms navigate the absurdities of the US pharma market, insurance bottlenecks, and Prior Authorizations so your operational plans survive contact with reality.

Fixing The Directness Disconnect

Dutch directness is highly efficient, but in American corporate culture, it can accidentally come off as aggressive or offensive. I soften the edges of your outgoing communications so your message lands perfectly without losing its intent.

Localizing The Cultural Mix-Up

Relying on British English spelling, idioms, or cultural references in the US makes a company look out-of-touch. I provide business and American English tutoring to localize your language, ensuring you look like a seamless, local partner.

Let's Talk

Currently accepting inquiries for strategic partnerships in the Randstad area.

Garrett Washburn | Transatlantic Operations Consultant

Bridging European Innovation & US Operations

I help EU-based firms navigate the most absurdly complex parts of the US market without losing their sanity.

Request a Consultation

About Me

I am a consultant specializing in US-NL international operations and communication. My job is to make sure your transition into the US market is seamless, culturally accurate, and structurally sound.

In my experience, European companies entering the US market usually fall into one of three traps:

  • The Directness Disconnect: Dutch directness is highly efficient, but in American corporate culture, it can accidentally come off as aggressive or offensive. I soften the edges of your outgoing communications so your message lands perfectly without losing its intent.
  • The Logic Trap: European biotech companies often assume the US healthcare system functions logically. It doesn’t. I help firms navigate the absurdities of the US pharma market, insurance bottlenecks, and Prior Authorizations so their operational plans actually survive contact with reality.
  • The Cultural Mix-Up: Relying on British English spelling, idioms, or cultural references in the US makes a company look out-of-touch. I provide business and American English tutoring to localize your language, ensuring you look like a seamless, local partner.

My ability to fix these issues comes from working directly at the intersection of international messaging and high-stakes healthcare. I started my career handling communications at Userwerk. From there, I transitioned into healthcare, serving as a Pharmacy Operations Manager at Walgreens before taking a specialized role at Oregon Health & Science University (OHSU). At OHSU, I handled the daily, on-the-ground realities of the US healthcare system. I know exactly what the market looks like from the inside out.

As a healthcare worker at heart, my professional philosophy is rooted in peace, justice, and accessibility. I only partner with companies that are actively working to better the lives of others.

In return, I give my clients zero-BS communication and transparent, constructive honesty. I will never sugarcoat a problem. If a strategy, an operational plan, or a piece of copy isn't going to work in the US, I will tell you exactly why, and help you fix it.

Operations

Walgreens Management & OHSU Clinical Logistics.

Strategy

Transparent, zero-BS communication.

Core Services

US Healthcare Navigation

Translating the "black box" of the US healthcare system for European biotech and pharma scale-ups. From understanding Prior Authorizations to mapping out insurance bottlenecks.

Cross-Border Operations

Auditing and optimizing your supply chain, internal communications, and standard operating procedures (SOPs) to ensure they hold up to US market scrutiny.

Strategic Liaison

Acting as your US-fluent sounding board. I provide brutal honesty on your pitch decks, operational plans, and client-facing workflows before you launch across the Atlantic.

Let's Talk

Currently accepting inquiries for strategic partnerships in the Randstad area.